At Northern Auto Tools we want you to be 100% satisfied with every order. We put customer satisfaction above company profit. When you place an order with Northern Auto Tools, an Exchange/Return form will be provided with your Invoice.

Place the item you want to return in the same box you received the item add fill out the exchange return form.

All returns must be prepaid. No collect shipments will be accepted. Return parts in original box undamaged to:

Northern Auto Parts 801 Lewis Blvd. Sioux City, IA 51105

Only new, unused parts and defects will be accepted for refunds. All new returns are subject to a 15% restock charge after 60 days. All returns must have Exchange/Return Form, provided on invoice.